Effective Date: December 2024
Tia’s Lingerie (“we,” “us,” or “our”) operates tias-lingerie.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.
Information Collection and Use
Personal Information
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (processed securely through PayPal)
Order Information
When you make a purchase, we collect information necessary to process your order, including:
- Billing and shipping addresses
- Product selections
- Order history
- Communication preferences
How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill your orders
- To communicate with you about your order status
- To respond to your customer service requests
- To send you marketing communications (with your consent)
- To improve our website and customer experience
- To detect and prevent fraud
Information Security
The security of your Personal Information is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Payment Security
All payment transactions are processed through PayPal’s secure payment gateway. We do not store credit card details nor do we have access to your credit card information.
Cookies
Our Site uses “cookies” to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.
Information Sharing
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates for the purposes outlined above.
Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating our website and conducting our business, including:
- Shipping carriers for order fulfillment
- Email service providers for order confirmations
- Payment processors (PayPal)
These service providers are obligated to maintain the confidentiality of your information.
Dropshipping Disclosure
Some products may be shipped directly from our suppliers to ensure faster delivery and product availability. Your information is only shared with these suppliers to the extent necessary to fulfill your order. Our suppliers are required to protect your information and use it solely for order fulfillment purposes.
Your Data Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at support@tias-lingerie.com.
Marketing Communications
With your consent, we may send you emails about new products, special offers, and other updates. You can opt-out of receiving these emails at any time by clicking the “unsubscribe” link at the bottom of each email or by contacting us directly.
Children’s Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not do).
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Tia’s Lingerie 6121 Misty Creek Dr Loveland, Ohio 45140 Email: support@tias-lingerie.com Website: tias-lingerie.com